Cancellation Policy:
A 50% deposit is required to reserve any of our rentals. If a cancellation is received at least thirty (30) days prior to the check-in date, the deposit will be fully refunded. Any cancellation received less than thirty (30) days will be charged as follows:
        1. If a cancellation is received between 15 and 29 days prior to the check-in date, you will be charged half of the total deposit amount.
        2. If a cancellation is received between 7 and 14 days prior to the check-in date, you will be charged the total deposit amount.
        3. If a cancellation is received less than 7 days prior to the check-in date, you will be charged the total reservation amount.
If we are able to re-rent your reserved rental, we may reduce your cancellation charges.

 
Damage Policy:

You are responsible for your belongings, the contents of your rental, as well as any damage that may occur during your stay.

Payment Options:

Payment is accepted in the form of personal checks, MasterCard, Visa, and Discover. You must have a valid credit card to make a reservation. However, we will accept a personal check as final payment if the check is received 14 days prior to the reservation date. There is a $25 fee if your check is returned and your reservation will then need to be confirmed with a valid credit card.

Special Services:
Stocking the kitchen:
We will be happy to stock your rental with food if you provide us with a grocery list at least 3 days in advance. Your credit card will be billed for the cost of the items plus a 15% service charge.
 
Special Appliances:
BBQ grills, small convection ovens, rice makers, electric grill/griddles and clothes irons are available to check out from the office.  Appliances are available on a first-come, first-serve basis.  Other small appliances may be available so let us know what you need!

 

Policies / Payments / Extras
 

Rental Policy:

 

Check-in is at 3:00 p.m.

Check-out is 11:00 a.m. (unless other arrangements are made).

Please contact us with your anticipated arrival time so we can make sure the front office is staffed and we are not out attending to other farm duties. 

A two-night minimum stay is preferred. All rentals & rooms are non-smoking.

You must be at least 21 years of age to rent a house or room with us. 

No pets (except service animals) are allowed in the rentals.

Children are always welcome.

Have a look at our Horse Hotel & Boarding for

accommodations of a completely different kind!

GreenRetreat, LLC - 6096 Chautauqua Rd, Murphysboro, IL 62966
info@greenretreat.com


(618) 687-1717 and (618) 426-5340

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